Privacy Policy

Last updated: August 11th, 2026

Kraken Content Consulting ("Kraken Content Consulting," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our fractional product marketing services, or otherwise interact with us (collectively, "Services").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use our Services.

1. Information We Collect

We may collect information about you in a variety of ways, including:

a. Personal Information You Provide

We collect personal information that you voluntarily provide to us, such as your name, email address, phone number, company name, and billing information. This data is processed to perform our contract with you, to take steps at your request prior to entering into a contract, or on the basis of your consent (Art. 6(1)(b)/(a) GDPR / Art. 31 FADP).

b. Automatically Collected Information

When you visit our website, our hosting provider, Cloudflare, automatically collects and stores information in "Server Log Files" that your browser transmits to us. This includes:

This data is processed based on our legitimate interest (Art. 6(1)(f) GDPR / Art. 31(1) FADP) in ensuring the stability and security of our website.

c. Cookies and Tracking Technologies

Our website uses only essential cookies for security and performance. We use privacy-friendly analytics that do not rely on invasive tracking. As a result, a cookie consent banner is not required under applicable EU and Swiss regulations.

2. How We Use Your Information

We use information we collect to:

We rely on the performance of a contract, your consent, our legitimate interest in operating and securing our Services, or compliance with a legal obligation as the legal basis for each of these purposes.

3. How We Share Your Information

We do not sell your personal information. We share your information only with trusted service providers:

4. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy. Billing and contract-related information is kept for the duration required by Swiss commercial and tax law (generally 10 years). Server log data collected by Cloudflare is retained for a limited period for security purposes and then automatically deleted.

5. Data Security

We implement reasonable administrative and technical measures, including SSL encryption and Cloudflare's security suite, to protect your data. However, no method of transmission over internet is 100% secure.

6. International Data Transfers

We are based in Zurich, Switzerland. Emails, calendar entries, file transfers, and video meetings are hosted exclusively in Switzerland via Infomaniak. Other information may be processed in Switzerland, the EU, or other countries where our service providers (like Cloudflare) maintain servers. We rely on standard contractual clauses or adequacy decisions to ensure your data remains protected.

7. Your Privacy Rights

If you are located in Switzerland or the EU, you have rights under FADP and GDPR, including the right to access, rectify, or delete your personal data, the right to restrict or object to certain processing, and the right to data portability. Where our processing is based on your consent, you also have the right to withdraw that consent at any time, without affecting the lawfulness of processing carried out before the withdrawal. To exercise these rights, please contact us at the email below. You also have the right to lodge a complaint with the competent supervisory authority (in Switzerland, the Federal Data Protection and Information Commissioner (FDPIC), or, if you are located in the EU, your local data protection authority).

8. Children's Privacy

Our Services are directed at businesses and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "Last updated" date above. Please check back periodically to stay informed.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Kraken Content Consulting

Email: krakens@kc-consulting.ch